Enhancing equipment performance is our passion!

E-Step Ltd is a consultancy business offering a global service from a North Wales base.

We are a service organisation focused on assisting companies to realise and maximise the value of their physical assets in line with their individual business goals. Being competent in Asset Management/Reliability Engineering and People Change Management (PROSCI Certified), we bring a unique blend of technical abilities, combined with leadership and business change skills.

Since 2003 we have led change in Asset Management, Equipment Maintenance and Reliability Practices for various organisations around the world; both internally as employees, and externally as consultants. This experiential knowledge allows our team to align with the client, understand the business needs, and customise a specific solution to meet the desired business goals.

The Benefits of choosing E-Step

Our Core Values and Aims


To be Dynamic, responsive & fluid in our approach to each client’s unique requirements.


To strive for Excellence in all areas of our business and our partnership with clients.


To Challenge paradigms, ourselves, and our clients, to find innovative fit for purpose solutions.


To use our broad global manufacturing experience to Understand each individual client’s needs.


To work with Integrity to enhance the reputation of our clients’ businesses, and in turn our own.

Meet The Team

About Paul Hilford

Paul is an Asset Management, Maintenance & Reliability Consultant with broad experience ranging from practical hands on reliability and maintenance engineering, right through to corporate asset management leadership. Since 2003 he has led change in asset management and equipment maintenance and reliability practices for various organisations and industry sectors around the world.

He offers an enthusiastic approach with a mature outlook to business in the current global environment. His vision, self-drive and motivation means he is an individual who pushes the boundaries to ensure organisational and individual goals are met. While offering technical expertise, Paul believes that it is the people and the practices (not just the processes and procedures) that the people apply that make the changes to a business performance.

To provide efficiency, effectiveness and sustainability in change delivery, he is qualified and experienced in formal change management processes.

In summary Paul brings to the client, broad experience, detailed knowledge, a practical approach with a can-do attitude that assures a quality delivery of organisational goals.

About Julien Maffre

A thought leader in Asset Management, Julien has accumulated a wealth of knowledge throughout his career – in a wide variety of industries including Dairy, FMCG, Water treatment and distribution, Pulp & Paper, and Mining. He has a sound reputation for his expertise in the maintenance of physical assets.

Improving maintenance processes and implementing new maintenance systems are his passion. Specialising in planning and scheduling, reliability analysis, preventive maintenance activities, and asset information management; while always striving to generate advancements in these fields with innovative ideas.

He relentlessly pushes boundaries to be a step ahead of the asset management game. Connecting existing knowledge and experience to a network of methodologies, techniques and algorithms to create unique, user-friendly solutions that go above and beyond client expectations.

Julien aspires to share his passion and vision with others – by being an inspirational leader and an approachable coach. Nothing pleases him more than seeing others learn, grow and flourish under his leadership.

Would you like to know more? Just get in touch!

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